Baptist Health is looking for a Medical Call Center Rep (Scheduler) to join our team at the Patient Connection Hub located at 2424 Harrodsburg Rd, Lexington, KY 40504.
1st shift hours
Paid training
Position will be transitioning to Work-from-Home after set criteria has been met
Position Responsibilities
Works in a fast paced, call center environment accepting incoming calls promptly and makes outbound calls in a professional and courteous manner.
Schedules appointments electronically for new and established patients, collects and inputs information into our electronic EHR while maintaining a high degree of accuracy.
Independently works to resolve patient and provider questions related to patient care referrals, pre-authorizations/pre-certifications and insurance verifications.
Indexes medical records according to defined processes.
Demonstrates the highest level of commitment, compassion and customer service for all of our patients, providers and other team members.
Possesses and displays excellent verbal and written communication skills with ability to convey information in a clear, focused and concise manner while following proper grammar rules.
Demonstrates strong telephone communication and etiquette skills.
Maintain composure during moments of stress and maintain a helpful disposition at all times.
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.
Minimum Education, Training, and Experience Required
High School Diploma or equivalent.
Strong computer skills.
Strong research and problem-solving abilities.
Must be able to successfully pass a thorough background check and drug screen.
Excellent attendance, punctuality, and ability to meet and maintain established metrics are crucial to being successful in this role.
...Benefits Flexible scheduleFree uniformsTraining & developmentChallenger Sports is looking for reliable, energetic and enthusiastic soccer coaches to fill roles in our Soccer Academy and Tiny Tykes programs.What is TinyTykes? TinyTykes is a FUNdamental introduction to the...
...WALK-IN INTERVIEWS WELCOME MONDAY-FRIDAY 7AM-4PM NO EXPERIENCE NECESSARY! Reports To The Switchboard Electrician will report to the department Foreman. Job Summary The Switchboard Electrician will be an essential member of Electrical Power Products...
...Summary and ResponsibilitiesThe Telecommunications Equipment Installer III (Lead) is responsible for the installation and maintenance... ...the following:Install superstructure components in support of cabling systems such as auxiliary bars, threaded rods, cable racking, cable...
...civilian agencies, with core expertise in cybersecurity, program management, enterprise IT, and technical oversight services. Cable Installer Network Operations Division Location: Suburban Washington, D.C. Clearance Required: Ability to obtain and maintain...
...We are looking for a talented Electrician Apprentice Level I to join our team specializing in Manufacturing for our Cummins Inc. facility... ...of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations....